Green flashing base light for hours, no internet. Replace virgin media hub 3. The mobile app says that the service around the area is fine. When first powered on, you’ll see the light blink orange or amber as the router starts up. There's no official status of an orange light on the Hub 3. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Try restarting it, and if the problem persists, contact Virgin Media support. This means the Hub is on, but your WiFi isn’t. on 07-04-2023 17:12. Depress the pinhole switch for a timed 60 seconds then release. Table of Contents. Networking and WiFi. The SSID must be password protected. Options. It has been working great before, and nothing in the house has changed recently. We are very sorry for the issues you are experiencing with the Hub. This means the Hub is on, but your WiFi isn’t. Two LEDs on each RJ45 LAN socket (left = amber. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. . I turned it on and off, reset the hub and checked the cables. I have a red light on the hub. After it, navigate to the Admin settings and restart your Virgin Box. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. For clarity, has the SSID on the Hub reverted back to the split 5G and 2G bands? Have you rebooted the Hub since changing and saving the SSIDs on the Hub Settings? In regard to the light on the Pod, are they slowly, or quickly pulsing/breathing, o. I even checked the cables and it all appears fine. I followed all instructions and I can see green wifi icon and green light blinking. Despite service status saying there where no issues in the area, a couple of neighbours had similar issues. 168. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. QuickStart, set up and connections. Here is a handy guide to the light on your Hub 5. To reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. Enter your admin name and password. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. • Then use the power switch to turn the unit back on. Then you can connect to whichever signal you want (before it would've be automatic). All connected. When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Here is a handy guide to the light on your Hub 5. I’ve recently upgraded from a hub 3 to a hub 5. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be. Red flashing phone light. Mark as New; Bookmark this message; Subscribe to this message;. Keep it on. It’s likely to be a loose connection in your home. 0 Kudos Reply. Then follow steps 2. 1) Access your hub on 192. No amount of restarting/waiting 10-15 minutes fixes it. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Middle – Ready (green/blue). Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Wait at least 5 minutes for it to finish. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. WiFi connection problems can be frustrating, but we’re here to help keep you online. Ensure that your Virgin Media box is switched on. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. Options. Switch on the power button. 0 flashing green?. However it’s now been 2+ hours and it’s still stuck on this constant loop. I am being asked to "move device closer to the router" despite living in a 1 bedroom house. It acts as a sign of an entirely operational and functional state. the green bar is not flashing and it just. 2 – Wait for 1 to 2 minutes. Check your router settings to enable WiFi. Flashing arrows doesn't always mean no connection. At the moment the flashing white light is a terminal diagnosis, and you won't get a Hub 5 to replace it. First instance, outage in the area, took a good 16 hours to fix. There are two notifications in my VM app: 1. 6 You can now unplug the larger . on 16-08-2022 20:39. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Attempted reset by powering off, awaiting 10seconds and powering on. Wait at least a full minute for the router to reboot. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK. The white power light turns on when the seat is turned on, indicating that the appliance is in use. I decide to restart it to see if it would fix,. It doesn’t make a. My router has a permanent red light, i have gone through all the steps to clear it but its still there. Learn more. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. on 31-12-2022 12:53. Options. If you’re using a splitter, make sure that’s firmly connected, too. 168. Turn the power switch off on the back of the Hub. I can't even game without bad lag. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I got my new hub 5 at 5th and managed to install it at that day. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is. Now when I got home today I was met with no internet and a Red - 5239893. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Just joined and setup the new hub but it just flashes red. Section 3: Virgin Media Hub 5. White light on. same for disney etc. 2) Turn off the hub and disconnect any Ethernet cables. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. DL14 post co. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. White power light is on and Internet lights are off. I don't know what the other small light is for. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. Unplugged it and tried again, same problem, reset it, same problem, unplugged absolutely everything, still white flashing light. Verizon router, flashing white light turns greenon 01-12-2022 23:05. We would like to show you a description here but the site won’t allow us. More information can be found here . Telewest wall socket: no visible power to be switched on. We would like to show you a description here but the site won’t allow us. This means the Hub is switched on, but your WiFi has not been activated. If it's ambient, sounds like the hub may have died. Did nothing, just the same solid white light. this is normal. Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. For a brief period, press. - pressed reset button for 15 seconds. Flashing white light: When the Hub is booting up, it displays a flashing white light. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. The slow pulsing typically lasts up to 10 minutes before turning off when ready. I have no idea what the problem is (there isn’t one according to the virgin media status page) and. Hi All, I have a Hub 3. Wait here a day or two for a VM Mod to pick this up, or ring the fault in. Options. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. long story short, I wake up during the night and start browsing the net. Arrived. It is booting up and should be ready in 5 minutes. Recently made decided to join Virgin and today got my Self-Install Kit, plug it in followed the manual, but when i turn it on it stays solid white, flashes white and then starts and continues flashing red. We would like to show you a description here but the site won’t allow us. 168. . Broadband. The WAN light indicates the connection between your Hub and the Virgin Media network. Switched on and off. Tried this 3 times to no avail. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Any attempt to reset or hard reset it have failed and resulted in another 30 minutes of flashing blue lights and a solid white light with no Internet. They change to white when the connection is. 1 from a browser?. Status in the router's web interface reads 'No RF signal detected' A router check tells me to check my coax cables (checked) and that my router temperature is normal. All my cables are. Try. My phone picks up the connection while its flashing white. Regards, Daniel. Press and hold the WPS button on the larger WiFi Booster for Options. Options. Please pop back to us at your earliest convenience and we'll do our very best to help. Dear Reece carried out a factory reset and got both 2g and 5g working renamed ssid to my old so all my devices reconnected but pod still going offline breathing green led. The Virgin Media Hub lights can tell you a lot about its status. Hello, Received our Hub 4 today. Sorry to hear about this! Just to clear things up here - the White box in - 5213380At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. The WiFi reception is poor. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. I have deleted the App cache in the settings on my iPhone, I have delet. on 29-12-2022 23:18. WPS Button (WiFi Protected Set Up) This can be used in conjunction with WPS enabled wireless devices to connect to your home network. Are there any tests that forum staff can run to check whether the router is working correctly. Green power light is flashing and WiFi light is green. Hi - as per title, first noticed 5am this morning (23/02). The information below shows current status of this Hub 5. I’ve checked all cables and they seem fine,it’s not overheating and I’ve. The Passphrases of the SSIDs must match. HUB 4 broken. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Aware that this could be a software update, I left it for a few hours. We have a flashing green light, and a solid green WiFi light. An Ethernet cable – The Stream box can connect wirelessly, but in case you’d like a wired connection, just connect one end of the cable into the Stream box and the. Flashing Green – Booting up. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. If there’s a problem the lights will tell you what’s going on. We would like to show you a description here but the site won’t allow us. If the power button is steady amber, it has a power issue, call Sky for help. but ive noticed quite often the hub will go from a solid white light to a flashing white. 11-02-2023 13:45 - edited 11-02-2023 13:47. - checked all cables, switches etc for loose connections. no activity at all on the LAN ports. The Virgin Media Hub 5 light at the front let's you know what is g. The power indicator is just one use for the white light. Our hub 3 is online and connected to the wifi however there is no internet. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Options. Any help would be great. and tells you of more local issues down to street cab/ postcode level. The hub shows red light. on 01-05-2022 10:26. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. Further power cycles and resets do not change the behaviour. Wait here a. Internet Light. The SSIDs must be the same and broadcast enabled. Hi! My virgin internet is down. - 5254472It is now Saturday and the hub is still flashing green. See full list on routerfreak. Flashing White – Connecting to Virgin Media network. Reboot the broadband Hub. If there’s a problem the lights will tell you what’s going on. Have had txt messages from VM saying my new kit has been activated. Had my hub 3 swapped for a hub 5 four days ago. Hello. Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. Factory Reset Your Hub. A flashing red light on your Virgin Media Super Hub could indicate a problem with your broadband connection or a loose connection in your wall socket. Upon receiving the Hub 4 I followed the setup guide, however, the flashing white light is followed by a solid red light. LeeReset my hub 4 as suggested my VM staff on a call, now it is sitting alternating between flashing blue and flashing white. WPS/Virgin Media button on your Hub until the lights start blinking. . Hiding your Hub in a TV cabinet or closed shelving can block your wireless signal. When this light is on, it typically means that there is a network issue that needs to be addressed. The only way it works now is to connect it via Ethernet cable. • Switch the hub back on at the power. Have upgraded from hub3 to hub4 to get 1 gig broadband. 0. Browse to 192. Sign in with username. We would like to show you a description here but the site won’t allow us. Virgin Media Hub 5 Light Status Overview. The power light at the bottom of the device is the only light that should shine if everything is working normally. No issues in area currently. Close. Solid white (flashing): The Hub’s booting up. then will come back on. Joining in. The WiFi reception is poor. Stream from Virgin Media. You would push-fit the cable from your 'Quick Start' kit onto the connector pointing. Virgin Media Hub 3. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. 0 is constantly showing orange light. The SSID must be password protected. Users should wait for at least 5 minutes for the boot-up process to. All in one super nifty tool. Blinking blue wan light on virgin hub. 1 ACCEPTED SOLUTION. 0 and no DNS servers listed in Info. Enter the password given to you. If it’s flashing green, it’s starting up. So you've got nothing to lose by trying unplugging and replugging the DC power jack repeatedly, and seeing if that works. Doesn't matter where I plug it, near or far from the router. And put access to hub 5. Flashing white: The WPS button has been pressed, and the router is searching for devices to connect. Ganzino. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. Virgin Phone Switchover. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. Called customer services but could not help due to they are having issues themselves and cannot check broadband issues remotely. 168. The light should turn solid for a moment when you first switch on the WiFi Pod (white). I checked my router and it has a flashing blue light. Then unplug your Pod and back in again. Since this morning I have been unable to get any device to connect to the internet - although I can see the network is available. intermittent. Forum; Apps. (normally white) coaxial cable with the screw-in connector. 1 & 2 Wireless. Solid white: The Hub 4 is connected to the. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. Alternatives to Super Hub 2 routers. Channel Optimisation must be left on. the hub is still flashing green lights 24 hours now. Hub 3 Base LED keep flashing Green light on initial install. . Hi There, My Hub 3 has a White/yellow stable light (not flashing). An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. A flashing red power light signals that there’s an issue that needs addressing. Good morning, I’m new to Virgin and 4 months in, my hub 4 router seems to be unresponsive since a power cut. Click next. Internet has been down for a day, our router is flashing yellow. We would like to show you a description here but the site won’t allow us. can please look into this. Solid white (full brightness): When you first turn the Hub on it’ll display a solid white light for just over a minute. It may also flash green when the Hub is performing a software update. I can't even game without bad lag. Thanks. Every time I reeboot which is roughly once a week, I have green WiFi light, green arrows and red light from then on. We would like to show you a description here but the site won’t allow us. Options. VM will not dispatch any technicians while an area fault exists. Red flashing LED means no connection to VM network: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Virgin Media customers do this when their Wi-Fi doesn’t work properly. The white power light will come on and the arrows will be flashing amber or red. It’s our new-and-improved two-step speed test powered by SamKnows. Running the diagnostics and it says the cable is. hub 5 flashing blue light. The “Ready” light: This should be on 24/7. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. That's more than enough, even for VIVID 200 - and means it's future-proof enough for any improvements the provider makes to its services later on. hub 5 flashing blue light. HUB 4 broken. No lights are on. As you connect the power supply to the wall and to the Hub, make sure that it is tightly. Add the additional booster. Virgin media hub 4 constant white flashing. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. White light on. 0 provides essential information about the device’s power status. Hi Rob. Virgin Media Super Hub 2. 3 weeks ago. The SSIDs must be the same and broadcast enabled. The Wi-Fi Symbol Light The topmost light is the universal symbol for Wi-Fi. Virgin Media’s mighty Hub brings the magic right into your home. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. My Virgin Media App. 4 to 2. But the light is Amber. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. I have a Super Hub 3 (white) at the moment. So about 2 hours ago my hub had a red flashing light, I have turned it off, the white light shows, then flashes white, then flashes green and now flashes blue and has done every time I have reset/rebooted it. Base LED This should flash when the. Please - 5425686. The technician just changed the hub and the same issue is happening. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. 0. A guide to the lights, reading from top to bottom, can be found below. 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. Connect the white cable properly to the Virgin media wall socket. Check in 2 places. I checked my router and it has a flashing blue light. 1. It will then start flashing orange and white as it tries to connect to the TalkTalk network. White through to light orange are acceptable. This means the Hub is on, but your WiFi isn’t. Please give me some advice to solve the issue. Red Light. Blue flashing light, no amount of resetting or restarting is fixing it. Mumfordd04. 1 ACCEPTED SOLUTION. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. If you’re using a splitter, make sure that’s firmly connected, too. Speed. installed the new hub 5 from hub 4 due to package change . 4. 1 ACCEPTED SOLUTION. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Hello, my wifi pod is not working anymore. Tudor. Super hub - Status lights and control buttons. The blue light usually flashes when the WPS button is pressed and the Hub is searching for a new device. 0 has got a constant orange light and our internet is working intermittently and not connecting to all devices. Re: Hub 4 red light and no rf signal. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Tuning in. Your network has been fixed. Since swapping the wifi pod doesn’t work (constantly flashing white light) and the Virgin Connect app can’t find the hub. TV. 0. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Here they are from top to bottom: The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. We would like to show you a description here but the site won’t allow us. The red band on a Hub4 means no internet connection. Green Light. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Joining in. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Tried reseting multiple times but that didn't work. on 18-02-2023 11:16. Just got a solid white light and nothing would change, resetting etc. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). No devices are working after waiting a good 20 minutes.